JC
Jacques C

1 reviews | Active since Nov 2010

23 Apr 2020, 11:32

What a disappointment

I must say I am disappointed. FNB was, in my opinion, the best bank and as such, I have purchased 2 properties with them and moved all my accounts from Nedbank to FNB. Now with the COVID-19 outbreak, I have app**** for relief on the app as requested on three occasions and I have heard nothing from my bank. From what I hear it's also not much of an offer as you just get a loan with additional interest added, unlike what ABSA has offered. I will be seriously looking at other banks after this as we need assistance on both personal and company capacity and FNB is nowhere to be found.

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Replies (1)
JC
Jacques C's update23 Apr 2020, 15:02
Reviewer Update
Okay, so there was an issue with the push notification. I was approved but not aware. In light of the strain everyone is experiencing under COVID-19 it's more than acceptable, that said the system does need streamlining. Thank you for the service and quick response. All I need now is for the commercial side to finalize my application as well.