What a Big Mistake Changing to FNB!

Few days ago i decided to switch my salary bank to FNB after 20 years with Absa. I went into a branch on Friday to reset my cheque account pin at Zeewenwacht Mall Kuilsriver. The consultant's service at the door was pathetic . He first sent me to the PC's to reset my pin, and that didn't work. He then left without telling me where he's going, and i waited for a while.Then he took me to the ATM to reset my pin, and this didn't work either. After all of this he gave me a ticket (no 244) and said i need to wait in a queue!! How pathetic!<br> <br> Then on Monday 29/3/2016 someone made a ********** online purchase with my credit card for over an amount of over R5500. I contacted the call centre who said i would be contacted within 24 hours. I still didn't get any feedback, and the money has still not been reversed. Reference number Rm***.<br> <br> I regret changing banks, and will definitely change back to Absa!