1 reviews | Active since Jan 2014

15 Dec 2016, 14:16

Weong debit again

<p>This is the second year in a row i have to write same complain about same thing, you cant debit my account whenever you feel like it i have made agreed on 28 of every month for my loan , but fnb never gets it , i want the money reversed now not tomorrow not later i need to use that money, once again my debit order is 28th not 15th and i have never missed a payment</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Dec 2016, 15:48
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)