Went to fnb lenasia as I had forgotten my App password, worried as I was about waiting long because it's month end ,I was surprised

Went to fnb lenasia as I had forgotten my App password, worried as I was about waiting long because it's month end ,I was surprised .a lady by the name of kutlwano helped me so quick and efficiently .she was patient with me and still helped other people as she was directing me so well to get use to using the App on my own. Thank you for your kindness and smile Kay