Well done to Bafana Nkosi

After struggling for weeks with a KYC issue that even stumped the complaints team (terrible service from them), a very helpful agent took the time to check my query, the history and call me to tell me it has now been sorted. Bafana Nkosi from the Premier Banking team thank you! Very sincere and really made sure I felt like I’m getting the service I pay for at FNB. Your team has a wonderful asset in you.