KA
Kim A

1 reviews | Active since Jun 2016

20 Jan 2017, 08:11

WELL DONE FNB BUSINESS

<p>I had an urgent query with FNB business that was somewhat out of the ordinary. I logged the query on with FNB business and spoke with one Thai who not only assisted with efficiency but followed up twice to ensure that the local branch attended to my query. I was even contacted late last Friday by Thai who wished to know if my query was being attended to. Now that is excellent customer service and I am most impressed, well done FNB and Thai.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jan 2017, 10:14
Official

Good Day

I've received your compliment. Thank you so much for taking the time to compliment our staff. I will be sure to pass on your thanks and comments to management remember we value you as our client .We endeavour to assist you with any requirements you may have in the future.

Best Regards,
Complaints Resolution
Daffnie Govender
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