pH
paul H
1 reviews | Active since Apr 2013
22 Jun 2015, 10:06
Web Page Changes
It would seem that the FNB's IT department are compulsive fiddlers with the presentation of their web page, possibly in an attempt to justify their existence ! Just recently their on line banking Log In window has been made so small that one cannot see the entered code in its entirety. Meanwhile the vast majority of the web page is taken up with meaningless adverts. Please restore the Log In and Password windows to their original size and stop fiddling with what was a a perfectly adequate presentation.
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FNB (First National Bank)'s replyOfficial
22 Jun 2015, 12:26Hello uncle paul,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 707041.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 707041.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,
FNB (First National Bank)'s reply22 Jun 2015, 12:26
Official
Hello uncle paul,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 707041.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 707041.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,