1 reviews | Active since Jan 2018
***
I have emailed disputes for over 30 days, no one replies. when i was called I was told it would be resolved timeously. When i call in the calls are cut, i am passed from pillar to post without resolve. it is disgusting!!! This was ***** on my account, based on the merits of me giving a company Yola.com my account details does not give them access to debit me as they feel fit. ***** returned this Yola.com last year September. Yola continued to attempt to debit me for 4 months until they successfully bypassed all stop orders and took R3000 off of my account last year DECEMBER.
I WANT MY MONEY BACK AND A DECENT SERVICE FOR ONCE SEEN AS I AM A PRIVATE WEALTH CLIENT WITH 4 BUSINESS ACCOUNTS. UNACCEPTABLE SERVICE.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)