We withdraw a large amount of money from the tellers last Saturday because they said we cannot withdraw that large sum from an ATM. Now my wife let me know that she has been charge R2,175 for that withdraw.... HOW CAN YOU CHARGE US SO MUCH !!!!!!!!!!!!!!!

Item: FNB (First National Bank)
Rating: 1
Author: Rudi B

VERY UNHAPPY CLIENT !!!!!!!!

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

15 Nov 2019, 12:27

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply15 Nov 2019, 12:27

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

Rudi B's updateReviewer Update

15 Nov 2019, 16:29

THANK YOU FOR PHONING ME AND TELL ME IT IS YOUR PROBLEM, FNB ARE NOT GOING TO REVERSE THE CHARGES....

FNB WILL FOREVER BE ********* IN MY EYES.... BUT THAT IS HOW BUSINESS IS DONE THESE DAYS.... STEELING FROM THE POOR TO ENRICH YOURSELF !!!!!!

SHAME ON A BIG COMPANY LIKE YOU !!!!!

Rudi B's update15 Nov 2019, 16:29

Reviewer Update