mH
michelle H

1 reviews | Active since Dec 2012

12 Sept 2017, 17:28

WE will be in contact with you-within the next 24 hours? Yea right, it is almost 48 hours...

I lodged an ONLINE query on the morning of September 11 2017. I am yet to get a response, what is the purpose of having a Private Banking Suite??? Please keep to your automated responses???

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Sept 2017, 09:44
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)