We don't have to put up with bad service!

FNB's call center is very impersonal and unhelpful. Speaking to the manager also does not help because they just refer you back to the call center agent. Their relationship managers change all the time. "How can i help you" is just a cliche and a marketing strategy that does not help any one. They can only help you when it is convenient for them and in their time. I am trying to get answers for a mess up the bank made but 5 days later even after my complaint has been escalated, the call center says there is nothing they can do!