We don’t care @ FNB.

Fnb care@fnb email should be changed to WE DONT CARE. I have an FNB business account which has had an overdraft so the account was temporarily blocked. I have since paid up the overdraft and have deposited extra funds into the account. It’s a week later and FNB still has not released my funds to me. Agents keep saying it has been escalated but to no avail. I have sent in clearance letters to have it unblocked and still nothing. Sent email to CARE with no response. Even the agents can’t understand why it’s blocked and only the collections department can unblock but it has not been done. Fnb pathetic!