MDvS
Morne Daniel van Schalkwyk

1 reviews | Active since Jun 2017

15 Jun 2017, 13:22

We cannot help you sir and no one upwards will

<p>I have recently app**** for a sole prop credit card on our business acount. I am being reviewed as a poor payer due to an unsubstabtiated Trans Union report indicating that I owe Vodacom a lousy R100. I provide FNB business manager with proof that Vodacom's own billing system shows no outstanding amounts for 90+ days. I request an escalation upwards...and I am being told no manager in the upward change can or will do anything about it.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2017, 13:32
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)