SV
SEAN V

1 reviews | Active since Aug 2010

17 Sept 2019, 09:42

we cannot complain about customer care because there is none

i am try to sort out issues with my account. after being cutoff 3 times i phoned the 4th time. the customer care agent say please hold on so she can check what is wrong. after 26min i put the phone down.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Sept 2019, 10:36
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***

Regards

 Hello Peter Complaints Team 

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