We can't help you

<p>I owed an overdraft on my gold cheque, which I didn't ask for in the first place, I settled that on the 28 last month. The problem now is I need Fnb to give me a paid up letter and to close the account. I have been sent from pillar to post since the 28 of April until today. I even sent an email to their dispute resolution dept. on the 6th of may and they only acknowledged receipt on the 12th ,since then dololo service. Went to westgate branch then Silverton they tell me they can't help me</p>