'We are not ******...we hate our customers, regardless of their race!'

Once again, shockingly poor service from FNB! I called Garabo and told her my problem. The chip in my FNB bank card (less than 1 year old) no longer can tap. The same thing happened with my previous card. do FNB not know how to make bank cards anymore? Garabo assured me that a manager would call me within half an hour to help deal with my problem. That was over an hour ago! Why not be honest FNB, and just say that you won't have disabled customers as clients of your bank? Are you trying to be less efficient than the ANC? Congratulations, you are succeeding! A very disappointing day and now I have to leave the bank because of your rudeness and incompetence.....and your management can't even take 5 minutes to speak to a disappointed customer to keep them? No wonder your customer reviews have gone south........