We all dont have the luxury of time

<p>I had one of those transactions that I could do only inside the bank, and I needed it to be sorted out urgently. So I went to one of the FNB branches and it was month end. My ticket number gave me an estimated queing time of 26min. </p> <p> </p> <p>It's month end, and there were only two consultants in a whole bank. I waited for more than an hour, I had walked in at 12h32 and was done by 14h03. At that time I had gone out during my lunch hour, I was very much inconvenienced. </p> <p> </p> <p>Regards </p> <p>Ntombi Msimang </p>