TO
Tom O''''Connor

1 reviews | Active since Jul 2011

22 Feb 2019, 10:46

Wasting my time and petrol

Fnb Have just gone and deleted the cell phone and electricity purchases off the website and failed to inform me the new setup is so user unfriendly and complicated. Why change things if they are working well. Or do you do this so you can say we are over charging you on bank fee's because of technology changes which are really useless.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Feb 2019, 11:56
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)