1 reviews | Active since Dec 2016

18 Apr 2019, 09:01

Wasting my time

Jeffrey from FNB phoned me to inform me my credit card application has been approved on Tuesday and that I'd be phoned back shortly after submitting my payslips on PDF format which I have done moments after I have spoken to Jeffrey. That is what you call "shortly". I have yet to hear from someone till today after numerous emails have been sent. You know what, just get someone to close my accounts! I have had enough now. My funds are removed and I don't have the energy or the time for this This has gone far enough now. Unless you are not capable of even doing this!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Apr 2019, 11:12
Official
 Good Day, 
  We would like to sincerely apologize for all the inconvenience caused. Kindly use the below referenceA complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one) 
's update18 Apr 2019, 11:26
Reviewer Update
The only feedback I'm interested is when today will my accounts be closed. I'm done waiting for you to wake up.