1 reviews | Active since Nov 2014
Waste of time
So dissappointed with thr service from fnb
I have been trying to open a business account from the 15th May 2018. I sent through all the required documents and explained that I recently moved into my house and do not have a water and lights statement as yet but I can send a full copy of my bond agreement which shows the operating address. Wow, it seems like a lease agreement is more reliable than a bond agreement because they declined to accept it.
Eventually after trying to obtain proof of residence in some other form, they inform me I should use my previous address and send supporting document as proof of residence. I did just that and surprise surprise I’m still waiting for my business account to be opened.
What a waste of my time. I should have just went with another bank.
Good Day Katlego,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Katlego,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***