LD
Lerato D
1 reviews | Active since May 2013
09 Apr 2019, 19:09
Waste of money ******* policy
The Fnb law on call policy is a piece of ******* cover dont waste your money I've wasted 3years of premiums that I'll never get back on this garbage cover everytime I need legal advice all I ever get is some condescending call center agent on the other end who frankly even sounds half asleep not helpful and clearly not interested honestly dont waste your money on this **** cover
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Apr 2019, 11:42Good day Lerato,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply10 Apr 2019, 11:42
Official
Good day Lerato,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***