Cvdm
Colleen van der merwe

1 reviews | Active since Oct 2011

05 Feb 2016, 15:03

WASTE OF MONEY

FNB LAWONCALL is a waste of money. After all what do you expect for R55.00 pm? I wanted them to take on a case of mine and after 2 weeks of trying to get a straight answer from them, they told me that I have no case anyway. They should have just told me in the first place! Disinterested and not very helpful!<br> Needless to say, I cancelled the insurance.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Feb 2016, 10:35
Official
Hello Pintypie,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 863970.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)