WASTE CUSTOMER Experience

FNB Advertises on how great a bank is and the best business banking for small businesses. What ALOT OF NONSENSE! They make it impossible to do business. Its their employees are clue or are just plain deliberate in frustrating us. We asked a personal for a bank rating letter, she said it is done by a different department, which is understandable. We communicated with the right department and we were sent a document to complete on Wednesday already. Thursday came, with nothing from the bank, I asked my wife to follow, with no joy even after following up. Friday came and it is now a panic situation, we call and get a letter, without a code, saying name incomplete. REALLY!! the name appears incomplete because of the lack of space on their document, be as it, why didn't anyone call us to tell us that the name is incomplete. What a bunch of time wasters!!!!!!!