TM
Tasneem M

1 reviews | Active since Mar 2019

15 Mar 2019, 11:21

Waste

Wasted 40 minutes and still didnt get a resolution to my query. Pointless having a call centre if everything can only be done by going in to a branch. What a painful experience going from department to department.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Mar 2019, 12:20
Official
Good Day Tasneem Mustapha
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***