nJ
nerisha J

1 reviews | Active since Apr 2015

20 May 2015, 12:30

Was Given False Information rom FNB!!!

I received a free prepaid startpack from FNB sometime \Last month"as I was told they were doing a promotion where as I will receive R50 of free airtime in the 1st month & thereafter it would be R10 every month. I was also told that in order for me to recieve my free airtime I would need to be registered with cellphone banking to claim the airtime "

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 May 2015, 13:47
Official
Hello Neri J,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 686920.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)