Warning: FNB thinks it's okay to take liberties and money that isn't theirs

I have been having issues for about a year. Complaints over phone, app or in person don't get any joy. I had the displeasure of dealing with Calvin from FNB Tokai who doesn't do what he said he will do, I dealt with Linda, Matthew and Nivash fro the temp loans department who blatantly lies and expects me to be okay with it. When I caught them out, they excluded me from all benefits they could and stopped communicating. After escalating this, I dealt with Lynne Firth who only answers questions that she wants to answer and feels that she can take a day to reply over email and when I phone to find out my other questions, I get ignored. This is really not on FNB. If I could I would close my account. I would never want to deal with people who think its okay to lie, *****, ignore and expect everything to be fine with me.