1 reviews | Active since Nov 2015
WANTING TO PAY - BUT HANDED OVER WITH NO HELP!
FNB credit account was being paid through debt review which fell through because i lost my job. I was not notified but rather handed over to the most *********** legal company ever!<br> Every e-mail and call cost me and yet i am calling them! Made contact with FNB complaints and all they come back and say is that they cant HELP as i need to deal with the LEGAL company directly yet i requested to pay a FULL installment on my account as i am now employed, they prefer to have a \Dont care attitude"All i want is to pay FNB and not a legal company who is making money off me!<br> <br> So really their mission statement means absolutely nothing when they cant call me and make arrangements to have my account re-instated in their books and allow me the customer to pay FNB direct and avoid all the unnecessary legal fees!<br> <br> WATCH OUT THE NEXT TIME FNB OFFERS YOU ANY FINANCE AS THEY DONT REALLY CARE AT ALL!"""
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 820547.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 820547.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
