BH
Barend H
1 reviews | Active since Oct 2015
20 Oct 2015, 12:08
Want to settle an account - the most difficult thi
I was under debt review and wanted to settle all my accounts. I received prompt settlements from all my other debtor's which included Standard bank (and STB even gave me a discount to settle). I have been struggling to PAY FNB (yes, to pay them), for more than three weeks. I have been mailing the FNB Debt review centre daily for the last week with absolutely no response.<br> ALL I WANT TO DO IS PAY YOU FNB. how is it that all other institutes helped within a week?
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FNB (First National Bank)'s replyOfficial
20 Oct 2015, 12:45Hello BDHechter,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 790848.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 790848.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply20 Oct 2015, 12:45
Official
Hello BDHechter,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 790848.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 790848.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)