1 reviews | Active since Aug 2016
want to change back to vodacom from fnb connect
<p>i have the fnb connect package for r 100 i dont get signal from cellc they double the price on prepaid than vodacom i want to chane back to vodacom prepaid now they dont give vodacom the go ahead to port my no back i dont owe them a sent and they promise me that if not happy i can go back any time and they want r100 for the cancelation fee that was after i spoke to about 6 people at fnb connection </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)