Want my money Thabo Maphe

It has been 3 weeks fighting for my money as the ***** department a guy called Thabo Mape doesn’t not wanna release my money. ABSA has sent an email regarding this issue but he’s just being arrogant. The hold at ABSA has been uplifted by Lamise Frankson spoke to here several times but the Fnb Thabo doesn’t want to fix this issue he always say no email has been received & both *****fnb & his personal email Lamese sent to them. He acknowledged the email on 10 December 2024 but he keeps on saying they is no email received.MXM