CB
Chantal B

1 reviews | Active since Feb 2018

27 Feb 2018, 15:49

WANT MY MONEY BACK

So yet another **** experience I had with fnb taking money out of my account without any arrangements. R1000 just like that out of my account. I phone them and then need to wait 30MIN for someone to answer answer the phone.... PLEASE CAN SOMEONE PHONE ME AND ASSIST ME TO GET MY OWN MONEY BACK INTO MY ACCOUNT FOR THE SECOND TIME. I AM FEDUP WITH THIS **** NOW AND WILL BE CLOSING THIS **** ACCOUNT... CALL ME NOW

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Feb 2018, 16:33
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Loans Department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)