WAKE UP FNB...

I have been with FNB for 5 months. But I have alot of difficulties and online inconact does not help. I had to block my card due toe ***** on the card. Then a new card was issued in that time of my card being blocked. This caused that all monies that had to be refunded to me was not refunded. I dont know what happened to the funds, but I did not get it. Incontact simply says its not a problem because the account number did not change. But WHERE IS THE MONEY THEN.. this has never happened previous months I get all the refunds. NOW ITS GONE. There is also a ***** transaction on 30/4/2026 which was now reported by myself more than once Amount R 418 from TEMU. Still waiting for the transaction to be credited back to my bank..WAKE UP FNB!!!