VF
Vivian F

1 reviews | Active since Mar 2009

01 Apr 2015, 19:55

WAKE UP

I have been in contact with First National Banks card limit division for over a month with regard to an increase on my monthly limit, have supp**** all the necessary documents. <br> <br> Despite numerous emails requesting an answer to my simple query not one person has had the curtesy to respond.<br> <br> DISGRACEFUL WAY TO TREAT A LONG STANDING CUSTOMER.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Apr 2015, 10:24
Official
Hello vivianf,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 661211.

Regards

Complaints Resolution
Melinda Duvenhage
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