LS
Lillian S

1 reviews | Active since Aug 2013

01 Aug 2016, 09:30

Waiting Waiting Waiting more than a week????????????

<p>I have app**** to increasew my limit on my credti card for a few weeks already to get a rental car,</p> <p>Have been contacted more than once and sent my information more than once but I AM STILL WAITING!!!!!!!!!!!! BUT when i dont pay then i get charrged interest but when i need a rental car URGENTLY! F...., ME i must make my OWN Way, Get off your ****S and get your **** sorted out. How many more times mut i ask and how many moree times must i phone BuHLE MTSHALI - nothing but excuse after excuse!!!!!!</p> <p>Aanele Sishange asked for my details and just doesn bother returning my calls or emails... REALLY!!!!!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Aug 2016, 10:25
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 982719

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)