1 reviews | Active since Nov 2016

01 Nov 2016, 09:33

waiting too long

<p>I have been waiting so long here by Cosmo mall branch these only two service agent I am still waiting by the que from 8:45. </p> <p>Its month end i believe there should be enough service consultants </p> <p> </p> <p>Thank u</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2016, 10:51
Official

Good Day Thandy Moikangoa ,

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)