JA
Jarrod A

1 reviews | Active since Mar 2009

24 Aug 2015, 08:28

Waiting Several Weeks - No Feedback

I reported a suspicious transaction on my account several weeks ago. Despite the initial call as well as a follow up last week my query remains un-resolved.<br> <br> I hate having to revert to Hello Peter but it seems this is the only way to get things resolved.<br> <br> You should be able to pick up the query on your system sing my bank account detail.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Aug 2015, 09:00
Official
Hello Jarrod Assenheim,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 745875.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***