1 reviews | Active since Sept 2016
Waiting in sales and service que to renew my card.
<p>I think Fnb service is down from Awesome service to poor service. Fnb was always fast. Now you have to wait in long ques. Just to get your expired card renewed. People in this que has lots of other querries wich takes longer than usual , than to renew your card. Its the same service you would receive at a clinic. Just one problem. We pay for fast and efficient service. I am totally dissapointed. Cutting people down. Now getting a bad name. Even Capitec is faster than FNB</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
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Regards Complaints Resolution
Melinda Duvenhage
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)