BK
Ben K

1 reviews | Active since Apr 2014

12 Sept 2017, 13:27

WAITING FOR SERVICE

Still waiting for feedback on my previous complaint : No FNB REWARDS-FLAT RATE on my August account Ref Rd ********** 9156 - who is my new private banker ?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Sept 2017, 15:01
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)