Waiting for replacement for replacement device

<p>01/09/2016 FNB replaced device, which was a relief but it was short lived as the replacement stop working on 16/09/2016 . Called FNB, was on the phone with Thebe for 15 min, was cut off. Called and Steve try to help me for more than 20min and he even called me back. Steve promised to send technician to fix or replace within 48 hours. Still waiting!</p>