Waiting for new bank card for 2 weeks - and sitting with no bank account access!

<p>The Monday before last, I had unrecognisable charges coming off my account. I went to a branch that wasn't mine as I was out of town on business, and the lady I spoke to insisted that my card had been cloned in America (which wasn't the case) and my account and online banking profile were immediately frozen for suspected ********** activity. My bank card was cancelled too. A new one was ordered. I've since been back to my original Robertson branch many times, only to be told that I must go back to Swellendam or sent away as many times to go and 'call online banking' to have my profile reset. <br /><br />Online banking division sent me back to the branch twice. Finally, we managed to ascertain that I need a bank card in order to unblock my account and my online banking profile, and that my card would be there in '5 days or less'. The courier phoned me last Friday to say that the card would be here within another 5 days, but today when I phoned to ask them to deliver it to me personally instead of the branch, they told me that it is still in JOHANNESBURG and they can't even begin to tell me when it will be here. <br /><br />I've now been sitting without a bank account for over 2 weeks - I haven't been able to be paid or even do basic things like visiting the doctor. PLEASE, FNB, could you see that my card gets here in good time so I can get on with my life??</p>