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calvinmukwevho C

1 reviews | Active since Mar 2015

08 Nov 2015, 21:06

Waiting for my credit card

I ordered a credit card on line coz my credit card was expired on Monday the 2nd of November 2015 and I was told my credit card will be delivered within 3 to 5 working hours now when I call in on Friday they told me that my card is still with the corrier company I mean how many days should i wait for my credit card I need to use the cash in my credit card it's emergency I can't access the money with my cheque account somethimg musy be done I really need that cash urgently .Where is my card which corrier company I will drive there and get my card if that is the case . I need the cash urgently.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Nov 2015, 08:37
Official
Hello CalvinMu,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 808252.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)