1 reviews | Active since May 2016
Waiting for bank card
I have been waiting for my new FNB credit card since the 19th of April 2016 already it is now the 5th, no one has called me to arrange delivery, I have spoken to 3 consultants now already who arranged delivery and yet nothing. This morning I have tried calling the premier banking line and got cut off twice after holding on for what seems like forever. I need this sorted out asap! so much for premier banking.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 917458.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 917458.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)