HM
Hazel M

1 reviews | Active since May 2014

23 Nov 2017, 10:22

Waiting for a bank card for over 2 months

I have app**** for a business account for over two months ago and I still have not received my bank card. I received a call from a courier company two weeks back to confirm that the card will be delivered at my workplace on the 16th of November, till this very day I have not received a card or any communication.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2017, 10:49
Official

Hello Hazzym,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)