CL
Claus L
1 reviews | Active since Dec 2014
02 Jun 2015, 16:50
Waiting for 6 months for online banking access
We have started a company end of 2014 and got the bank accounts with FNB. FNB is now struggling for more then 6 month to provide us with online banking access to our bank account. This is ridiculous and the worst example of service of a bank we have ever experienced. Unfortunately due to the uselessness of FNB we might need to retrench employees as we can not all services to our customers and therefore have a loss in revenue.
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Jun 2015, 16:55Hello claus.lauter,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 696759 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 696759 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Jun 2015, 16:55
Official
Hello claus.lauter,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 696759 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 696759 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)