waiting 3 weeks as a private client still no answer
<p>Having invested over R200000 in fnb and spending close R20000 a month on my credit card i have been disqualified from the rewards programme. 3 weeks waiting for a reason and still no answer. I have been told that the matter has been escalated. During this time i have to stay without benefit while fnb still benefit from my substantial investment with them. Is there a bank out there who treat private clients with respect. Drop me a line.</p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)