Waiting 20 days for an online bus acc to be opened

I app**** for a business account online on 30 July 2015.<br> <br> After 16 emails, my account is still not open....<br> <br> I received my card after about 3 days (after applying), but obviously cannot use it!!<br> <br> One would think that they would just at the opportunity of making extra money from their clients....<br> <br> I have phoned numerous times.... Also with no joys!<br> <br> Service from the online business banking is beyond ridiculous!!!!!