MM
Maria M
1 reviews | Active since Apr 2017
24 Oct 2015, 10:58
waiting 1 hour for assistance
I wanted to report to report money that was deducted out of my account I started to call @10am - 11am still on line and due to high call volume ... Pathetic I need some to please cancell the debit orxer. Not give consent for debit order I app**** for a loan and did not even send the documents to them but they deducted R399 last night. Pleasde stop and refund or what I did not get the loan pleae
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Oct 2015, 12:13Hello Joyp,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 795933.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 795933.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Oct 2015, 12:13
Official
Hello Joyp,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 795933.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 795933.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)