Waited over an hour and 30 min in a que

I went to change my coins at the FNB and waited for close to 2HOURS before I got to the teller. <br> Upon reaching the teller I was told to deposit the money into my account, even though I wanted to only change my money. I then said there is a sign that talks about coin change at the glass door leading to the tellers. I then asked her to call the manager and she told me I can call someone else MYSELF, basically she refused to call the manager. <br> I finally submitted to completing a deposit slip. She then asked me about the amount, I gave her an estimation. Disappointingly she told me to count the money MYSELF, not even out of good faith. I asked her why she can't weigh the amount because at the Hatfield branch the teller counts/weighs the amount with you. Also, there is some one at the door to make sure that you go to the right place. <br> What is worse is that the managers aren't there to deal with the horrible service. 2hours standing to change R300 in coins. FNB does not respect us and I hope Steve has his own banker.