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Last night i transferred money into my loan account ending with 56091 the first amount R1500 is reflecting then i transferred R901 into the account and it is not reflecting in the morning i spoke to Rhoda via Secure chat who told me that only the R1500 is reflecting yet failed to assist in tracing the funds instead i was transferred to the customer care line who re-directed the chat to personal loans i really do not understand why fnb offers secure chat while the agents are *********** and the service itself is supposed to provide quick and effective service yet everytime i use the service i get disappointed i really need to find out what happened to the money i paid to the loan account as i need to settle it by the last day of the month.