Voice records request, it is very sad to realise that FNB is taking advantage during this this difficult time to ripp-off their clients & benefit from this COVID-19 where as their customer can't even make ends meat.

FNB is not transparent and not telling trueth to their clients / customers when they claim that all their calls are recorded and available on request.

I was pressured by their consultant to sign & confirm for their COVID-RELIEF funds telephonically but to my surprise, what he explained to me is totally opposite of the contract's quotation. Since 29 April 2020 am still waiting for the voice records since i requested for it and am still waiting with ***

Kind regards Mphekgele Makwala